Refund & Cancellation Policy

Effective Date: 22.11.2025

This Refund & Cancellation Policy applies to all purchases made on www.pktutoronline.com, operated under the brand PK Tutor, a Sole Proprietorship. By purchasing any course, membership, or digital product from this Website, you agree to this policy.

  1. Nature of Products & Services

PK Tutor provides: Online educational courses, Downloadable PDFs and study materials, Members-only content access, Webinars and digital learning resources. All products are digital in nature.

  1. General Refund Policy

Due to the digital nature of our products: All course fees and digital product purchases are non-refundable once access has been granted. Once course materials are accessed, downloaded, or viewed, refunds will not be provided. This policy is necessary to prevent misuse, duplication, and unauthorized distribution of intellectual property.

  1. Exceptional Circumstances

Refunds may be considered only in the following limited situations: Duplicate payment due to technical error, Incorrect charge due to system malfunction, Payment made but course access not provided, Such requests must be made within 3 days of the transaction date. All refund requests must include: Full Name, Registered Email, Payment Proof, Transaction ID,
Send refund requests to: info@pktutoronline.com

  1. Cancellation Policy
    A. Course Purchase – Once a course is purchased and access is granted, cancellation is not permitted.

B. Membership Plans (If Applicable) – If you offer recurring membership plans: Users may cancel future renewals before the next billing cycle. Cancellation does not entitle the user to a refund for the current billing period. Access will remain active until the end of the paid cycle.

  1. Chargebacks & Payment Disputes

If a user initiates a chargeback without contacting us first: Access to all courses and materials will be suspended immediately. Legal action may be taken in case of fraudulent disputes. The user may be permanently restricted from future access. We encourage users to contact us directly before raising disputes with banks or payment providers.

  1. No Guarantee of Results

Refunds will not be issued based on: Dissatisfaction due to personal expectations, Lack of course completion, Failure to achieve financial or exam-related results, Market losses, Educational content does not guarantee specific outcomes.

  1. Technical Issues

If you experience technical difficulties accessing the course: Contact our support team. We will make reasonable efforts to resolve the issue. Technical issues alone do not qualify for refunds unless access cannot be restored.

  1. Policy Updates

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.

  1. Contact Information

For refund or cancellation requests:

PK Tutor
Website: www.pktutoronline.com
Email: info@pktutoronline.com